Shipping Information
Domestic Shipping
Your order ships from our California studio via USPS within 1-2 business days. Orders placed on weekends or observed holidays ship the next business day. Once your order is on its way, you will receive an email with your tracking details.
Estimated delivery times:
- California: 1-3 Days
- All other continental states: 4-7 Days
- Hawaii: 2-4 Days
Shipping's On Us on U.S. orders of $70 or more. Free shipping applies to orders shipped within the continental USA via economy ground shipping. Your free shipping option will appear automatically at checkout when your order qualifies. All other domestic shipping rates are calculated at checkout.
Need it sooner? We can ship via USPS Express or UPS 1, 2 or 3-Day. Please call us at 714-530-9590 for a quote.
Holiday orders may take a little longer during peak shipping weeks. If timing matters, we recommend selecting an expedited option at checkout.
Please note that once your order leaves our studio and is in the hands of the carrier, delivery timing is outside our control. USPS does not guarantee delivery dates for standard mail and shipping fees are non-refundable in the event of a carrier delay.
Multiple Shipments
We do our best to send everything together. Occasionally, orders with multiple items ship in more than one package - if that happens, you will receive a separate tracking email for each. There is no additional charge when we split a shipment.
Pre-Orders
Some styles are available for pre-order. Pre-order details, including estimated ship dates, are listed on each product page. If your order includes both in-stock and pre-order items, they may ship separately. Please review your pre-order details before placing your order.
Undeliverable Merchandise
Please double-check your shipping address before completing your order. If a package is returned to us due to an incorrect address, refusal or failed delivery, return shipping costs are the customer's responsibility. Original shipping fees are non-refundable. Orders that shipped free and are returned to us will be refunded minus the actual cost of the shipping label.
International Shipping
We ship to Canada, Australia and the United Kingdom via USPS International Priority Mail. International shipping rates are calculated at checkout.
Estimated delivery times:
- Canada: 6-10 Days
- Australia: 14-21 Days
- United Kingdom: 14-21 Days
Please allow additional time for customs processing, which can vary by country and is outside our control. USPS provides a tracking number for all international shipments; tracking is available until the package departs the US. Once it enters your country's postal system, your local carrier takes over.
If it has been more than 30 days and your order has not arrived, we recommend reaching out to your local post office or customs agency. We are not able to issue refunds for packages lost or delayed within international postal systems, as delivery at that stage is outside our control. If a package is returned to us as undeliverable, we will refund the cost of the products. We appreciate your patience with international orders and are always happy to help if questions come up along the way.
