Quality Guarantee

Quality Guarantee

As a family owned and operated company, we stand behind every product we make. We want our products to be your go-to styles you depend on each and everyday. Every item is inspected to ensure you receive a quality, long lasting product. We offer a limited warranty - lifetime guarantee on all ChemoFashionScarf® brand styles you purchase directly from our website.

Limited Warranty/Lifetime Guarantee

ChemoFashionScarf® brand products covered by this warranty are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner. This warranty applies to all ChemoFashionScarf® and Turban Plus® branded products purchased from www.ChemoFashionScarf.com.

If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. Please note, this warranty is void if the inside garment tags are removed. This warranty does not cover damage caused by accident, abuse, improper care, negligence, misuse, improper fit, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

For warranty evaluation, please contact us at 714-530-9590 to receive a return authorization number (RMA). Your product must be returned directly to ChemoFashionScarf® Warranty Department, 11541 Salinaz Ave, Garden Grove, CA 92843 with your RMA number. All shipping to Warranty must be pre-paid and recommended to be insured. ChemoFashionScarf® will not be liable for lost in-bound packages.

Our policy requires that products accepted for repair be freshly cleaned. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.

OTHER WARRANTY LIMITATIONS AND EXCLUSIONS:

This warranty is only available in the United States. ChemoFashionScarf® will absorb the return shipping charges using standard mail. If you request that we return your product by expedited shipping, the additional shipping charges will be billed to you. Shipping charges for all non-warranty repairs are at the owner’s expense.