Returns & Refund Information
ChemoFashionScarf.com accepts returns of new, unworn merchandise returned to us within 35 days from date of shipment. Product must be returned in new, resellable condition with garment labels and hang tags attached. We do not accept exchanges at this time. E-gift Cards are final sale.
Use our automated system to create a paid return label that will be emailed to you. Your refund will be debited $6.99 for using this service. Service is available for domestic orders only. You must be able to print the return label and adhere the label to the outgoing package. Returned items should be packaged in an envelope, not a box. Alternatively, you may ship your package in any manner you choose to: ChemoFashionScarf.com Attn: Returns 11541 Salinaz Ave, Garden Grove CA 92843. Please note: For customers using our automated return system, please do not return catalogs or any literature as this may result in your package being returned back to you due to insufficient postage. Catalogs are yours to keep or give away to another in need. PLEASE NOTE: A return label fee of $6.99 will be debited from your refund for each return label you create.
Items marked Final Sale or items ending in .97 cents are non-returnable. All COVID-19 (coronavirus) related merchandise including but not limited to fully sewn face masks, face mask filters or bandana squares for DIY face masks are final sale merchandise and cannot be returned due to hygiene concerns. E-gift Cards are final sale. Final Sale merchandise returned back to us will be disposed of and will not be refunded or returned back to you. Final Sale merchandise is FINAL SALE - No returns or exchanges.